Frequently Asked Questions

Prospective residents can tour Aura High Pointe Apartments by scheduling an in-person apartment tour through our website or by visiting the leasing office during business hours. Our leasing team is happy to show you our luxury apartment homes, community amenities, and available floor plans.

Yes. Aura High Pointe offers virtual apartment tours via Zoom for prospective residents relocating to Austin or those unable to visit in person. Contact our leasing team to schedule a virtual walkthrough of our community and available apartment homes.

You can apply for an apartment online through our secure application portal. Applicants will need to provide identification and proof of income verification through SNAPPT during the application process.

To qualify for an apartment at Aura High Pointe, applicants must have a combined monthly income of at least three times the monthly rent.

Aura High Pointe offers flexible lease terms typically ranging from 14 to 16 months, depending on availability and seasonal pricing.

Subleasing is not permitted at Aura High Pointe Apartments.

Yes. All residents are required to maintain active renters insurance coverage throughout their lease term.

Residents will receive renewal notices 90 to 120 days before their lease expiration, allowing ample time to review renewal options and secure their next lease term.

Aura High Pointe is a market-rate apartment community and does not currently offer income-restricted housing programs.

The application fee is $75 per applicant aged 18 or older. Additional deposits and fees may apply depending on the apartment home selected.

Yes. We utilize Checkpoint ID for identity verification and SNAPPT for income verification, helping streamline the leasing and move-in process.

Residents may decorate their apartment homes; however, all modifications must be returned to original condition at move-out unless approved by management.

Residents must provide a 60-day written notice and may be responsible for applicable lease-break fees outlined in the lease agreement.

Residents must submit a 60-day Notice to Vacate and follow move-out procedures provided by the leasing office to ensure a smooth transition.

Security deposits are typically returned within 30 days after move-out, less any applicable charges for damages or cleaning.

Security deposit amounts vary depending on apartment size and screening results.

Utilities are not included in the monthly rent and will be billed separately.

Residents can pay rent online through the resident portal or through BILT, which allows residents to earn rewards on rent payments.

Aura High Pointe does not charge a monthly amenity or technology fee.

Yes. Aura High Pointe offers open parking for residents and guests, with additional covered parking options available.

Open parking is free for residents, while covered parking options may carry an additional fee.

Guests may stay for up to seven consecutive days and must follow community parking guidelines.

Yes. Aura High Pointe offers EV charging stations for residents with electric vehicles.

Residents can submit maintenance requests through the online resident portal or by contacting the leasing office directly.

Our maintenance team works to address service requests as quickly as possible, with 24/7 emergency maintenance services available for urgent issues.

Residents may report concerns through the resident portal or by contacting the leasing office.

Yes. Aura High Pointe is a pet-friendly apartment community in Austin that welcomes both cats and dogs.

Yes. The community charges a $400 non-refundable pet fee per pet along with monthly pet rent.

Residents may have up to two indoor pets, and certain breed restrictions apply. Please contact the leasing office for the full pet policy.

Aura High Pointe offers dog parks, pet waste stations, and pet-friendly apartment homes, making it a great option for pet owners in Austin.

Residents enjoy a variety of modern amenities including:

• Resort-style swimming pool
• 24/7 fitness center
• Coworking spaces and business lounge
• Clubhouse and social areas
• Pet park and outdoor spaces

Yes. All apartment homes include in-unit washers and dryers for resident convenience.

Yes. Secure bike storage is available for residents.

Yes. High-speed internet service is available throughout the community.

Aura High Pointe is serviced by AT&T and Astound Broadband.

All packages are delivered to our secure Parcel Pending package room, allowing residents to pick up deliveries at their convenience.

Aura High Pointe offers spacious one-, two-, and three-bedroom apartments in Austin, designed with modern finishes and open layouts.

Furnished apartments are not currently offered.

Aura High Pointe is located at 6701 N FM 620, Austin, TX 78732, offering convenient access to Lake Travis, Four Points, and Northwest Austin.

Yes. Aura High Pointe regularly hosts community events and resident activities designed to build community and enhance the living experience.

Yes. The community follows the City of Austin quiet hours ordinance to ensure a comfortable living environment for all residents.

Aura High Pointe is located within Leander Independent School District (Leander ISD) and is near several childcare and educational options.

Aura High Pointe is a non-smoking community, helping maintain a clean and healthy environment for residents.